Shipping Policy
Dossier — Review how orders are prepared and delivered before ordering.
Product brands in this collection: Dossier Originals / Dossier Perfumes / Inspired by Tom Ford's Oud Wood / Inspired by YSL's Black Opium. Browse each product page for its current description, options and availability.
Store market: United States. Display currency: USD.
Free standard shipping on all orders
Orders are usually prepared within 1–3 business days after confirmation. Weekends and public holidays are excluded; business hours are counted during normal operating days, not continuously.
Estimated transit after dispatch is 5–8 business days. Preparation and transit are separate periods. Carrier delays, remote locations and exceptional conditions can extend estimates; delivery dates are not guaranteed.
Standard shipping is free for all orders to the destinations available at checkout. Any payment-method fee is shown separately before confirmation.
Tracking information is provided when available. For an incorrect address, delay, damaged parcel or delivery issue, contact us with your order number.
Customer service: Monday–Friday 09:00–17:00 (America/New_York). Messages may be sent at any time; a reply outside these hours is not guaranteed.
Dossier1709 American Way, Montrose, Colorado, 81401, United States
[email protected] · 15073170646